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What we promised
Our promise to perform responsibly as a leading, global company
Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies In the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.
Five Samsung Business Principles
In an expression of its commitment to corporate social responsibility as a world leading company, Samsung Electronics announced the “Five Samsung Business Principles” in 2005. The principles serve as the foundation for its global code of conduct in compliance with legal and ethical standards and the fulfillment of its corporate social responsibilities.
1We comply with laws and ethical standards.
We respect the dignity and diversity of individuals.
We respect the basic human rights of all people. Forced labour, wage exploitation and child slavery are not allowed under any circumstances. We do not discriminate against nationality, race, gender, religion, etc. and treat all stakeholders and parties like customers or employees.
We compete fairly in accordance to law and business ethics.
We comply with all rules of other countries and regional communities, respect market competition order and compete in a fair way. We do not make unfair profits by unlawful means from bad trade ethics. We do not give or take compensation gifts, bribes or treat people while conducting business activities.
We maintain transparent accounting through accurate accounting records.
We record and manage all transactions accurately to make all stakeholders clearly understand our business activities comply with accounting standards that are used internationally, as well as accounting regulations of each country. As prescribed by law, we are transparent with company information and the main aspects of management, such as financial changes in the company.
We do not intervene in politics and maintain neutrality.
We respect political rights and political decisions of a person, and do not conduct political activity within the company. We do not use the company’s funds, manpower, facilities, etc. for political purposes.
2We maintain a clean organisational culture.
We strictly keep one’s private and public life separate from all business activities.
In the case of a conflict between the company and a person, we give priority to the company’s legal interests. We do not espouse personal interests using the company’s property and own position and are not involved in any inappropriate activities such as misuse or embezzlement of the company’s assets. We do not have dealings with marketable securities like the buying and selling of stocks using officially acquired information.
We protect and respect the intellectual property of the company and other people.
Intellectual property and confidential information do not leave the company without prior permission or approval. We respect the intellectual property of others and are not involved in any acts of infringement like unauthorised use, reproduction, distribution, changes, etc.
We create a healthy atmosphere.
We do not allow any behaviour that could harm healthy peer relationships such as sexual harassment, money transactions or violence. We do not form factions that could cause incompatibility inside the group nor do we organise private groups.
3We respect customers, shareholders and employees.
We make customer satisfaction our top priority.
We provide products and services that meet the needs and expectations of customers. We have a sincere and friendly relationship with our customers and accept suggestions and complaints with modesty. Also, we respect and honour and information.
We pursue shareholder value oriented management.
We provide long-term benefits to shareholders through reasonable investments and improvement of operational efficiency. We create stable benefits through steady management activities and enhance the company’s market value. Moreover, we respect the shareholders’ rights, reasonable demands and ideas.
We make efforts for the improvement of the ‘quality of life’ of our employees.
We provide equal opportunities to all employees and treat them fairly according to their abilities and performance. We recommend continuous self-development of employees and support the improvements required to carry out duties. In addition, we make a work environment that can work autonomously and creatively.
4We care for the environment, safety and health.
We pursue eco-friendly management.
We comply with international standards concerning environmental protection, related acts and subordinate statute and internal regulations. We make constant efforts for environmental protection in all business activities such as development, manufacturing, sales, etc. We take the lead in effective use of resources, like resource recycling.
We put emphasis on people’s safety and health.
We comply with international standards concerning safety, related acts and subordinate statute and internal regulations. We obey safety regulations, create a comfortable work environment and prevent negligent accidents.
5We are a socially responsible corporate citizen.
We perform basic obligations faithfully as an enterprise citizen.
We make an effort to raise faith in the company’s responsibility and obligation as a member of the regional community. We work hard for safe employment creation and sincerely understand the responsibility of tax payments.
We build relationships of co-existence and co-prosperity with business partners.
We form two-way relationships based on mutual trust with our business partners and recognise them as strategic collaborators. We pursue collective growth and strive to strengthen the competitiveness of our partners through ethical and lawful support.
We respect the present social and cultural characteristics and have cooperative management (mutual prosperity/cooperation).
We respect the laws, culture and values of the regional community and contribute to the improvement of the quality of life. We keep an eye on developing a healthy society through public interest activities such as intellectual and artistic study, culture, sport activities, etc. We actively participate in social service activities like volunteer work, disaster relief, etc.