Get Started with Smart Switch
Use the steps below to begin your transfer
Select your OS
To get started select the operating system of the device you are transferring from the compatible options below.
Apple iOS
Android
Blackberry
Windows
View the steps for transfer
confirm the transfer method above to view
Transfer your iOS content and settings using a USB cable
Watch the video and learn how to use a USB cable and Smart Switch app to transfer your iOS data to your new Galaxy device.
Need help to switch off iMessage? Click here
Need help to disable your encryption? Click here
iMessage is a trademark of Apple Inc., registered in the U.S. and the other countries.
View the steps for transfer
Transfer complete summary
Once the second transfer has completed a review screen will be presented with a summary of all content transferred. You have successfully tranferred your iCloud data to your new Galaxy device.
iMessage is a trademark of Apple Inc., registered in the U.S. and the other countries.
Select transfer method
Choose the wireless method of transfer from the menu.
Select transfer direction
Choose the Recieve method of transfer from the menu.
Select iOS device type
Choose the iOS device type from the menu.
Sign into iCloud
Enter your login details to access your iCloud data for transfer.
Disabling Two-Factor Authentication
You may be unable to access your iCloud data on your Galaxy device if Two-Factor Authentication is enabled on your iOS device. Follow the next few steps to learn how to disable Two-Factor Authentication.
Access your Apple ID account page
Once you have selected learn more on the previous step, you will be able to read more on Two-Factor Authentication. Please select the Apple ID account page link to continue.
Select your security settings
From your Apple ID account dashboard tap the Security option to select it.
Select Two-Factor Authentication
Once at your security settings, scroll to the Two-Factor Authentication section and tap on the text.
Turn off Two-Factor Authentication
Confirm shut off Two-Factor Authentication by selecting continue. With Two-Factor Authentication off, you should be able to transfer your iCloud data in the following steps. Please return to the Smart Switch app to continue.
Select the iCloud items you wish to transfer
Select the items you would like to transfer and tap IMPORT at the bottom of your new Galaxy device screen.
Wait for the transfer to complete
Depending on the amount of content transferring, this time may vary.
Finish the basic transfer
Once the basic transfer has completed, tap continue at the bottom ot the page to complete the transfer.
Review and being 2nd transfer
Review the second iCloud data import items and select import from the bottom of the page.
Transfer complete summary
Once the second transfer has completed a review screen will be presented with a summary of all content transferred. You have successfully tranferred your iCloud data to your new Galaxy device.
iMessage is a trademark of Apple Inc., registered in the U.S. and the other countries.
Backup your iOS apps and settings using a USB cable and your PC/MAC
Watch the video and learn how to use a USB cable and Smart Switch for Windows PC/MAC to transfer your data to your new Galaxy device. This video will show you how to create a backup on your local hard drive.
Need help to switch off iMessage? Clickhere
Need help to disable your encryption? Click here
iMessage is a trademark of Apple Inc., registered in the U.S. and the other countries.
Transfer your Android apps and settings using a USB cable
Watch the video and learn how to use a USB cable and Smart Switch app to transfer your app settings and data to your new Galaxy device.
Transfer your Android apps and settings wirelessly
Watch the video and learn how to use WiFi and the Smart Switch app to transfer your app settings and data to your new Galaxy device.
Backup your Android content and settings using a USB cable and your PC or Mac
Watch the video and learn how to use a USB cable and Smart Switch for Windows PC to transfer your data to your new Galaxy device. This video will show you how to create a backup on your local hard drive.
Need help to switch off iMessage? Clickhere
Need help to disable your encryption? Click here
View the steps for transfer
Download Smart Switch
Downloadthe Smart Switch software for Blackberry OS 1O device on your PC browser.
Install the application
Run the downloaded Smart Switch software file on the PC.
Check for Blackberry device drivers
If your Blackberry has not been connected to your PC previously you will need to install the drivers necessary to communicate with the device. Select 'start to install' to continue.
Start Blackberry desktop
If you do not have Blackberry device drivers installed you will need to click on Start.exe to begin this process so your Blackberry device can communicate with your PC.
Install Blackberry 10 desktop software
Click 'download and install' to begin.
Select your language
After the installation of Blackberry desktop software has completed you will need to configure the language and select 'ok' to continue.
Accept user agreement
Read and accept the user agreement to continue..
Select the installation
Read and accept the user agreement to continue. Choose which Blackberry installations you want to install. For Smart Switch to run only the 'device drivers' need to be installed. Once you have made your selection, click 'install'
Confirm and close installer
After the installation has completed you will see a summary screen. Select 'close' to return to the Smart Switch connection screen.
Windows driver message
From the task bar on the lower right of your screen you should see a Windows notification confirming successful device driver installation.
Blackberry 10 device is connected
After Windows notification of device driver installation Smart Switch will confirm device status as 'Connected' Click 'Start to install' to install the Smart Switch app onto your Blackberry device.
Launch Smart Switch
Once installation of the app is complete, open the Smart Switch app on the Blackberry device.
Start content items transfer
Select 'Start' from the app menu to continue.
Connect devices
Select 'Connect' from the app menu to continue.
Launch Smart Switch on your new Galaxy device
Open the Smart Switch app. If you do not have the app installed, visit the Google Play store to download. Search 'Smart Switch' to find the app.
Wireless transfer option
Select 'Wireless' transfer option from the Smart Switch menu.
Receive content items from Blackberry device
Select the 'Receive' transfer option from the Smart Switch menu.
Receive content items from Blackberry device
Select 'BlackBerry' device option from the Smart Switch menu.
Note the network and password
Scroll down and note the network name and password on your new Galaxy device. You will need this information in the next step. Note that your network name and password will be different from the one shown here.
Select WiFi network
On your BlackBerry device access your Wi-Fi settings and select the available network from your new Galaxy device. Select the network name on the Blackberry device and enter the password specified from your new Galaxy device.
Select the content to transfer
Once the connection to your new Galaxy device is made, on your BlackBerry device select the content you want to transfer.
Confirm content items transfer request
On your new Galaxy device tap 'Receive' to begin the transfer
Open Windows store
Open the Windows store on your Windows device to download the Smart Switch app and get started.
Dowbload Smart Switch app
Search 'Samsung Smart Switch' to find the app and download it.
Open and approve Terms and Conditions disclaimer
Read and approve the disclaimer by tapping on the check mark to continue. Follow the prompts to establish a connection with your new Galaxy phone.
Perform 'Wireless' transfer
Open the Smart Switch app on your new Galaxy device. Select 'Wireless' transfer method. Select 'Receive' option to continue.
Select 'Windows Phone'
Select 'Windows Phone' option to continue with content items transfer.
Note the network and password
Scroll down and note the network name and password of your new Galaxy device. You will need this information in the next step. Note that your network name and password will be different from the one shown here.
Select WiFi network
On your Windows device, access your Wi-Fi settings and select the available network from your new Galaxy device. Tap the network name on the Windows device and enter the password specified on your new Galaxy device.
Select the content to transfer
Once the connection to your Galaxy device is made, on your old Windows device select the content you want to transfer.
Confirm content items transfer request
On your new Galaxy device, tap 'Receive' to begin the content items transfer.
Review transferred content items
On your new Galaxy device, review the content items that have been transferred successfully from your Windows device.
Need more information?
Check our frequently asked questions on the Smart Switch app
to get quick answers to common issues when getting started.
iOS is a trademark of Cisco in the US and other countries and is used under license
Apple: Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
BlackBerry: BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
HTC: HTC, the HTC logo, HTC One and HTC Sense are the trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.
LG: The trademark "LG" and any other product names, service names, or logos of LG used, quoted, and/or referenced are trademarks or registered trademarks of LG or any of its affiliates.
Nokia: Nokia Networks product and service names, logos, commercial symbols, trade names and slogans are trademarks of Nokia Networks Oy and/or its related companies.
Sony: The trademark "SONY" and any other product names, service names or logos of SONY used, quoted and/or referenced are trademarks or registered trademarks of Sony Corporation or any of its affiliates.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.