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Mobile Device Management: Taking Control of Your Business

The modern workplace requires powerful mobile devices for enterprise mobility, but managing these devices while keeping data safe and secure can be challenging. Samsung offers Galaxy devices with Samsung Knox, a security system that protects devices through hardware and software features and has evolved into a range of technologies for improving enterprise mobility and security

Feb 03. 2023

Mobile Device Management: Taking Control of Your Business

Today’s modern workplace requires powerful devices that enable enterprise mobility. But with enterprise mobility comes the challenge of configuring, managing, and supporting these devices while keeping company data safe and secure. So, how can businesses rely on technology — especially mobile devices — to enhance productivity without compromising safety and quality? Simple, by investing in Samsung Galaxy devices that come equipped with Samsung Knox, an extension of the Android Enterprise architecture.

As a leader in the tech industry, Samsung developed Samsung Knox as a business solution that solves the problems of device management and data protection. At its core, Samsung Knox is a security system that protects Galaxy devices through multi-layered hardware and software features. But over time, Samsung Knox has transformed into an extensive array of technologies built to improve enterprise mobility and security.

Businesses everywhere can subscribe to one or more of Samsung Knox’s Enterprise Mobility systems. Continue reading to find one that best suits your business’s needs:

1. Knox Platform for Enterprise

As enterprise mobility becomes more important, so does the need for powerful security systems. These systems are often designed and managed by IT and cybersecurity personnel. As such, there is bound to be human error that could contribute to data breaches. 

 

Hence, Samsung created Knox Platform for Enterprise (KPE) to level up your IT infrastructure with defence-grade security for all your corporate devices. KPE was designed with features that extend beyond the standard features of common Android devices.¹ With KPE, businesses can protect their data and devices right from the Enterprise Mobility Management (EMM) console and analyse the granularities of security data to gain a better overview of an organisation’s IT infrastructure’s health with best-in-class hardware-based security, policy management, and compliance capabilities.

 

2. Knox Mobile Enrollment

When businesses roll out new devices, the burden of setting them up falls on the shoulders of IT administrators, who must contend with tedious device management that is known to impair productivity, providing avenues for cyber threats to exploit. But with Knox Mobile Enrollment (KME), IT admins can initiate a seamless and secure rollout for thousands of work devices remotely without the hassle of setting up one device at a time. 

 

Similarly, employees can skip the hassle of installing mobile device management (MDM) software as the KME system automatically installs the required software and applies the security settings and configurations provisioned by the enterprise. 

 

The advantage of employing the use of KME is that businesses do not need to change their MDM providers, as KME is compatible with other MDM solutions as well — and not just Knox Manage. Some of the MDM software that can be enrolled with KME include, Microsoft Intune, IBM Maas360, VMware Workspace ONE, and more!² The KME system also gives full authority to IT admins to enable security features, manage apps, and erase company data remotely if the device is lost or stolen. 

 

3. Knox Manage

Device management is a key part of enterprise mobility and is often the part businesses struggle with the most. But with Knox Manage (KM), IT admins can easily manage a fleet of Galaxy devices through a seamless and powerful cross-platform management system with a simple user interface. 

 

To further encourage its adoption, KM is validated by Google under the Android Enterprise Recommended program — a Google-led program that offers an ecosystem of devices verified by Google — for its features for full device management, work profile management, and dedicated device management sets.³  Moreover, KM is also validated by Chrome Enterprise Recommended — a program designed to help enterprises find technologies that improve cloud-based working environments — for its functionality, quality, and security in managing Chrome OS.⁴

 

Samsung developed KM as an MDM solution that provides IT admins with a cloud-based command centre. This allows them to remotely track, manage, and configure hundreds or thousands of devices.⁵ With Knox Manage, IT admins can prevent employees from taking screenshots of certain apps that reflect company data, delete data and reset the device in the case of theft, and disallow app access on public WiFi connections to ensure browsing on a secure network. 

 

4. Knox E-FOTA

The most vital part of ensuring successful enterprise mobility and security is being able to control your fleet’s operating systems (OS). Not having control of your corporate devices’ OS can lead to disrupted workflow and processes, mismanagement of devices, and worst of all, data loss and breaches. 

 

To address this issue, Knox E-FOTA was created to ensure that businesses have control of the OS versions used in their corporate devices. To do this, Knox E-FOTA allows IT admins to remotely control OS versions across your fleet of enterprise devices and enable security updates without the need for end user interaction.⁶ Additionally, companies can ensure software compatibility through Knox E-FOTA before updating business apps or software across their fleet of business devices. 

 

5. Knox Asset Intelligence

A challenge in device management is finding the root causes of failures in individual devices. When different employees experience different device issues, the workflow is disrupted and employees themselves are unable to complete their tasks. 


To enhance work processes and boost productivity, Samsung developed Knox Asset Intelligence to help improve the management, productivity, and life cycle of the devices through data-driven analytics.⁷ This cloud-based solution gives your IT department a detailed overview of battery health, app usage, and connectivity of corporate devices through a customisable dashboard with data widgets to help predict and prevent frontline issues.

6. Knox Suite

Instead of scratching your head trying to figure out how to solve security issues with modular solutions, invest in the Samsung Knox Suite for a holistic solution that caters to all your security needs. Samsung has bundled all enterprise mobility solutions — KME, KM, Knox E-FOTA, Knox Asset Intelligence, and KPE — into Knox Suite to offer businesses better security and management throughout the entire device lifecycle.⁸

 

However, managing a business IT is not just about achieving enterprise mobility. Product lifecycle and regular security updates are also crucial in ensuring smooth business operations. That is why Samsung designed the Galaxy Enterprise Edition.

 

In addition to 1-year free Knox Suite license, the Galaxy Enterprise Edition provides businesses up to five years of timely security patch updates⁹ and a product life cycle guarantee of two years, enabling enterprises to strategise and deploy the right devices.

 

Enterprise mobility is a key aspect of an organisation’s structure in the modern business world — and Samsung Knox does a terrific job of ensuring safe and secure mobile device management. With these solutions, business leaders can focus on other aspects of their business and not have to worry about their devices. 

 

Manage an entire fleet of Galaxy business devices by investing in Samsung Knox today!

 

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