Samsung Care


Don't miss an episode. Samsung Care helps keep you switched on, with 24-hour response times, online 'Remote Management' support and round the clock assistance for your Samsung TV.

If your remote is not working we can get you controlling from the couch in no time with free remote replacements*.

A Samsung QLED television hanging on a wall.

Your Benefits

Home Support On Demand

Home Support On Demand*

Having problems and needing some help? We can get to you within 24hrs or on a day that best suits you with Samsung Remote Service. Samsung Remote Service enables one of our Samsung Care Professionals to remotely view and control your Samsung TV.*


Instant Response

Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!

0800 SAMSUNG (726 786)
Live Chat

Free Replacements

Free Replacements

Having trouble with your remote? Is it not working as it should? If it’s faulty we can send you one free of charge.*