How to do Firmware Update by Wi-Fi connection?

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

 

Note when Updating Firmware via Wi-Fi

1) You cannot run a firmware update without a fully charged battery. Recharge the battery fully before

    running a firmware update.

2) Remaining storage on the memory card must be more than 1 GB

3) Do not turn the camera off or pull out a battery while the update is in progress. 
   ※ If you turn the camera off while the update is in progress, you can damage the camera.

        In this case, please visit near service center for repair

4) If you update the firmware, user settings and values will be reset.

5) Updating firmware via Wi-Fi may not be stable depending on the quality of the network connection

6) Updating firmware via Wi-Fi is supported from 2015 year model. 
     - NX1 (From firmware v1.2) 
     - NX500

_____________________________________________________________________________________________________________________

 

STEPS:

 

1. Insert memory card that has empty space more than 1GB and a fully charge battery

 

2. Touch Menu

Touch Menu 

 

3. Touch Settings.

Touch Settings 


4. Select update menu as pictures below

 

Firmware Update 1 

 

Firmware Update 2 

 

Firmware Update 3

 

Firmware Update 4

 

.

Caution!! Do not turn the camera off while the update is in progress.
While updating firmware, the camera turned off and on automatically.  

 

 

 

 

** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Need more help? Contact Us.

Online

Monday to Friday (Excluding Public Holidays)
8.30am - 8.30pm

Email

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

0800 726 786For all products

0800 SAMSUNG
24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

0800 M SAMSUNG
24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us