Can I receive and answer phone calls while using the Gear VR?

Last Update Date : Jan 16. 2018

 * Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.



You can receive a call, however, you cannot answer calls while using the Gear VR. To answer a call, separate the mobile device from the Gear VR and answer the call.


The call  icon will appear on the screen if you receive a call while you are using the Gear VR. You can view the caller's information or reject the call.



● The Gear VR blocks alerts for incoming calls when the Do Not Disturb feature is activated. You can turn on the alerts in the Universal menu.


To answer a call, simply do the following:

Step 1: When a call comes in, move your head to receive call to view the caller's information.


Step 2: Take the Gear VR off.


Step 3: Separate the device from the Gear VR.


Step 4: Answer the call on the device.


Note: When you answer a call, the currently running VR app will be closed.

To reject a call:
Step 1:  When a call comes in, move your head to receive callto view the caller's information.


Step 2: Move your head to end call 


gear vr  



Step 3: When the border of the icon is highlighted, tap the touch pad to reject it. Another way to do this is by simply Swiping left or right on the touchpad of the Gear VR.  




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