Clearing the RAM on my device

Last Update Date : Jan 16. 2018

 * Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 

 

 

RAM (Random Access Memory) is storage used for a place to hold data. Clearing the RAM will just close and reset running apps to speed up your phone. Temporary stored data can be released and be reallocated to other applications once you have cleared the cache. You will notice improved performance on your device.

 

To clear the cache on devices that have Android 5.0.1, follow the steps below:

 

Step 1: From the Home screen, tap the Recent Apps button.

 

menu button 

 

 

Step 2: Tap the Task Manager icon.

 

2 

 

 

Step 3: Tap END ALL.

 

3 

 

 

Step 4: When a pop up message appears, tap OK. All active applications will now be cleared.

 

4.1   4.2 

 

 

For Android OS ver 4.2.2, follow these steps:


Step 1:  Press and hold the Home button until the Recent applications screen appears.

 

home button  

 


Step 2: Tap on the Task Manager icon on the lower left corner of the screen.

 

Task Manager 

 


Step 3: Select the RAM tab to tap the Clear memory button.

 

ram 

 


Step 4: The mobile device will close inactive background processes and applications to free up space in the RAM.

 

clear ram 

 

 

 


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