Deleting files from SD card on my device

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.



To open or delete files on the SD card using your device (mobile phone or tablet), simply follow these steps:

Step 1: From the Home screen, tap Apps.




Step 2: Go to My Files.



Step 3: Tap the All files folder to open.



Step 4: Tap SD memory card.


Note: (It may appear as extSdCard on some SD supported devices with lower OS versions.)




Step 5: Tick the box to select your desired folder/file.




Step 6: Tap the trash can icon at the top right side of the screen.




Step 7: Then tap OK to confirm.






For Marshmallow OS, follow the steps below:



Step 1: From the Home Screen, tap Apps.


home screen 


Step 2 Tap Samsung folder to open.




Step 3: Tap My Files.




Step 4: Tap SD card.




Step 5: Tap and hold your desired folder and tick the box.




Step 6: Tap DELETE.





■ You can use File Browser to see all the files on the SD card easily.

■ You can select multiple files or folders by ticking the boxes, then tap the trash can icon to DELETE.

■ If you opt to delete all files saved on the SD card, you may just format the SD card. Formatting the SD card will result in the deletion of all data stored on it. Before you proceed, consider creating backups, if necessary.

■ If the file you are trying to delete is synced with another app, you will need to unsync the file first before you can delete it.


To format the external storage, simply follow the path below:

Note: If you proceed with formatting all files saved on the external storage will be permanently deleted. 


From the Home screen, tap Apps > Settings > Storage > Format SD card > then follow the onscreen prompts to complete the process.



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