Gear Fit2 Pro: How to measure heart rate?

Last Update Date : Dec 22. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

The Gear’s heart rate app is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.


To measure your heart rate more accurately with the Gear, wear the Gear firmly around your lower arm just above the wrist.


Be aware of following conditions before measuring your heart rate:


• If you have just purchased or have reset the Gear, create your profile.


• Rest for 5 minutes before taking measurements.


• If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.


• During winter or in cold weather, keep yourself warm when measuring your heart rate.


• Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate.


•Do not talk, yawn, or breathe deeply while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.


• The accuracy of the heart rate sensor can be affected depending on the user’s movements, personal physiology, and the measurement conditions and surroundings.


• If the heart rate sensor is not working, check the Gear’s position on your wrist and make sure nothing is obstructing the sensor.


If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre (Samsung Customer Care) as per info below.

1 Tap Heart rate on the Apps screen.
2 Tap Measure to begin measuring your heart rate. After a moment, your current heart rate will be displayed on the screen.
3 Tap TAG and select a status tag for your status to the measured heart rate. The Gear displays information about your heart rate in relation to your selected tag.
Gear Fit2 Pro: How to measure heart rate?

Thank you for your feedback!

Need more help? Contact Us.


Monday to Sunday
24 hours / 7 days a week


We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


For all products

0800 726 786
(0800 SAMSUNG)

24 hours / 7 days a week

For Smart Mobile Devices

0800 6 726 786
(0800 M SAMSUNG)

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

At Your Service

Product Registration or Request for a Callback

Track my Repair

Get updates on your Samsung Service

Contact Us