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How to remove Google Factory Reset Protection

Last Update Date : Dec 21. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

Google FRP (Factory Reset Protection) is enabled automatically when a Google account is registered on a device and disabled if the Google account is removed. If the Google FRP is enabled, you will need to enter your Google account credentials before you can do a factory reset on the device.

To de-activate Google FRP, the active Google account on your device must be removed. Please take note that once the Google account has been removed from your device, you will no longer be able to access the Google Play Store until the Google account has been re-added onto your device.

Note: Screenshots were taken from Android OS Version 6.0 (Marshmallow).

1 On the Home screen, tap on Apps.