What can I do to prevent data loss?

Last Update Date : Dec 22. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information

Q: What can I do to prevent data loss if I may lose the device or my device data is corrupted/lost?

A: You should regularly back up your data to a safe location, such as Samsung Cloud, Google Account or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset or device is lost.

Regularly sync, back up your device’s data using Samsung Cloud, Samsung account or Google account, or transfer data to PC via Smart Switch. Also, you can use the various 3’rd party Cloud applications to back up data.


Using Samsung Cloud


You can manage the content that you want to store securely in Samsung Cloud. 
You can keep your personal information, app data, and settings safe on your device. 
You can back up your sensitive information and access it later. For this, you must sign in to your Samsung account to back up or restore data. On the Settings screen, tap Cloud and accounts > Samsung Cloud.(Some data will not be backed up) 

What can I do to prevent data loss?
What can I do to prevent data loss?

Tap the Back up my data and tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. To set the device to automatically back up data, tap the Auto back up switch to activate it.

What can I do to prevent data loss?
What can I do to prevent data loss?

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