What is the My Files folder?
Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
The My Files folder is preinstalled on most Samsung Galaxy devices. This folder gives you acess to a place where you are able to manage various files fored on your device or other locations (ie. Samsung cloud, Google drive and an SD card). You are able to move data to and from internal and external stoage places to remove unessecary data or to move important information.
In the My Files folder you will have access to files such as any Images, Videos, Audio, Documents, or Downloads that are stored on the device directly or in an external storage.
You are able to locate this folder on your device, by searching for this in the app search, or this can be found in the default folder named Samsung.
The My Files folder app can adapt to the dark mode system settings on supported models. You are unable to choose a dark theme for the app alone.
Below are supported file formats:
Extension: BMP, GIF, JPG, PNG
Extension: MP4, 3GP, AVI, WMV, ASF, FLV, WEBM
Codec: MPEG4, H.264, H.263, Sorenso Spark, Xvid, DIVX, VC-1, WMV7/8, MP43, VP8
Extension: MP3, AAC, OGG, FLAC, MP4, 3GP, M4A, WMA, WAV, IMY, MID, XMF, OTA
Codec: MP3, AAC, AAC+, eAAC+, FLAC, WMA, VORBIS, MIDI, AMR-NB/WB, PCM, AC3
You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.