Customizable Layouts and Optional Accessories

Last Update Date : Jan 22. 2018

** Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

Customizable Layouts and Optional Accessories

Frame TV is currently available in two sizes 55” (123.5cm x 70.8cm) and 65” (145.4cm x 83.1cm) in New Zealand. The Frame brings Art and TV together providing real value and space to your home. Approximately 300 UHD artworks/photographs can be saved on Frame TV with a dedicated space of 2GB for contents. Please note Art Mode works only to display static images and does not support videos and slideshows.

Customizable Layouts and Optional Accessories

The Frame can be customised in 6 matte layouts: Modern, Shadow Matte, Panoramic, Triptych, Mixed and Squared for personal photos. Matte layout can also be customised in 10 colours: Black, Natural, Antique, Warm, Polar, Sand, Sea Foam, Sage, Burgundy and Navy. 


Follow the instructions below to apply a border style and a colour to an image: 

1 In the Art Mode, bring up the photo saved under My Collection → Photos using the directional keys on your remote control.
2 While the photo is selected, use the remote control to move to the top to select Edit Matte and then press the Select button.
3 Scroll and select the desired border style and colour.
4 Hit the Save button on the top of screen to save your selection. Please note, if you exit without clicking the save button then the border style and colour selection will be discarded.
Customizable Layouts and Optional Accessories

Optional accessories are also available to go well with the surrounding such as customisable frames (Easy to install and available in White, Beige Wood and Walnut colour), 15m Clear cable connection (note that included clear cable is only 5.0m long) and Studio Stand. Each optional accessories are sold separately.

Thank you for your feedback!

Need more help? Contact Us.


Monday to Sunday
24 hours / 7 days a week


We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


0800 726 786For all products

24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us