I want to rest Smart Hub setting. How can I do that?

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 

 

 

 

Question : I want to reset Smart Hub setting, How can I do that?


Answer : When Smart hub is reset all downloaded Apps are initialized; User accounts and setting are erased from the memory and all Smart Hub settings revert to factory default. Smart Hub then restarts as if it were starting for the first time. You account, however,
remains on the smart hub server. To log into your account, enter your ID and password on the login after the reset.

Use this if :
- Smart Hub is not working Properly.
- Apps are not loading.
- Some Apps are missing or failing.

1. Go to Menu -> Smart features -> Smart Hub reset

- 
2. Input the Pincode. If one has not been set enter the default password : 0000

3. “Resetting All Settings” message displays as Smart Hub is reset, This may take about a minute or longer depending on the
number of Apps installed.

- 

 

 

 

 

** "To aid us in creating better support content for you, kindly complete the survey below if your query was resolved. Your rating and comments should only be based on the above content.

For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Need more help? Contact Us.

Online

Monday to Friday (Excluding Public Holidays)
8.30am - 8.30pm

Email

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

0800 726 786For all products

0800 SAMSUNG
24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

0800 M SAMSUNG
24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

Contact Us