The TV image does not look as good as it did in the store.

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
Air/Cable Aerial Connection: Try HD channels after performing the Auto Tuning
operation.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
Make sure you are watching the TV at the minimum recommended distance based
on the size and definition of the signal. 

 

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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days." 

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