1. |
Customer goes to the Globe online (Globe website), Platinum Relationship Managers (Globe Platinum/EG/SG), Globe Store
|
2. |
Customer renews GPlan / The PLATINUM PLAN / Globe EG/SG with the Samsung Galaxy A32 5G or A42 5G on April 12-May 2, 2021
|
3. |
Customer submits required documents and gets approved within the availment period.
|
4. |
If customer ordered online, customer selects direct delivery.
|
5. |
Customer receives the selected device based on the delivery date indicated after the order.
|
6. |
Other guidelines:
|
|
a. |
For direct delivery:
|
|
i. |
Is delivery free of charge? Yes. Delivery is free of charge.
|
ii. |
If the customer is not around, can an authorized representative receive the item? Only customer can receive the item, unless the customer advised Globe that an authorized representative will receive the order.
|
iii. |
What should the customer present to receive the package? A valid ID of the customer or of the representative, whichever name is indicated during the process.
|
iv. |
Is there a receiving form that customer will be provided after receipt of item? Yes, there is a delivery note that needs to be signed.
|
|
|
7. |
Customer gets the Free 10,000mAh Battery Pack (Type-C) worth P1,299 as the bundle freebie. Freebie allocations and colors are limited. Freebies are dependent on the type of postpaid subscriber, which channel it was applied and date of postpaid application & approval. Date of postpaid application and approval and must fall within the promo period.
|
8. |
Customer may claim their purchased Galaxy A32 5G or A42 5G unit from Globe.
|
9. |
Freebie allocations and colors are limited. Freebies are dependent on the type of postpaid subscriber, which channel it was applied and date of postpaid application & approval. Date of postpaid application and approval and must fall within the promo period. Customers will be able to redeem their freebies by registering in the Samsung redemption website:
|
|
Promo Duration |
Freebies Covered |
Redemption Link |
April 12-May 2, 2021 |
10,000mAh Battery Pack (Type-C) worth P1,299
| Redemption Website |
|
10. |
Customers must follow the step by step procedure in the Samsung redemption website to claim the freebie items.
|
11. |
Customers can redeem their freebie until July 2, 2021
|
12. |
Customer must upload the following:
|
13. |
Globe Postpaid customers:
|
|
a. |
Screenshot of the device IMEI
|
b. |
Valid ID (matches name on the Official Receipt)
|
c. |
Official acknowledgement received by Customer (SMS Screenshot or E-mail Screenshot, matches name on the Valid ID) as proof of purchase
|
|
14. |
The freebie items shall be delivered to the customer’s registered address.
|
15. |
The customer shall not be able to redeem their free item from Globe.
|
16. |
Delivery lead time upon successful validation of redemption documents (validation lead time of 7-14 working days):
|
|
a. |
Metro Manila: 7 working days
|
b. |
Luzon: 10 working days
|
c. |
Visayas / Mindanao: 12 working days
|
|
*Delivery of freebie lead times indicated above assumes that delivery location is NOT under Enhanced Community Quarantine or Modified Enhanced Community Quarantine (ECQ/MECQ). Otherwise, delays in delivery is expected. **Lead times indicated above may be subject to change until further notice
|
|
17. |
Only A32 5G or A42 5G devices purchased within the promo period are valid for this promotion.
|
18. |
Colors are limited. Customers cannot choose the color of the freebies.
|
19. |
This offer is not convertible to cash
|
20. |
This offer cannot be availed with other promotions, unless otherwise stated.
|
21. |
Samsung reserves the right to refuse delivery to locations that it deems unsafe / unreachable. In this case, another delivery address shall be provided by the customer.
|
22. |
Servicing and after sales of freebies should be care of Samsung (One (1) year warranty at any Samsung Service Center).
|
23. |
For any concerns related to the freebies, they may reach out to the Samsung hotline:
|
|
• |
#GALAXY (#425299) Toll free, all networks.
|
• |
Landline: 02 8-422-2177
|
|