A touch pad is set as off with Fn+F5 key, but the touch pad works from next booting.

Last Update Date : Jan 08. 2018

Symptom:    A touch pad is set as off with Fn+F5 key, but the touch pad works from next booting.

 

Cause:         Touch pad function policy is changed.

                   Touch pad does not keep the previous function setting and always works.

                   11.7.9.5 or previous version: Touch pad Off → Rebooting → Touch pad Off

                   11.7.10.4 or later version: Touch pad Off → Rebooting  → Touch pad On

 

Countermeasure:    If customer want to off the touch pad functions continuously,

                            change the touch pad function to disable at BIOS setup window.

                            Press F2 key to enter the BIOS setup window during power on.

                            Change "Touch pad Mouse" to "Disabled" and save BIOS settings.

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