There is a speaker noise or listen sound from one speaker

Last Update Date : Jan 10. 2018

There is a speaker noise or listen sound from one speaker(distortion on left channel)

 

Symptom:    When user play mp3 file, Sometimes, there is a speaker noise

                    Or one of speaker has no sound. Or one channel sound is small than another speaker

 

 

Cause:        During music is played with Metro music app, under pause status, when system go to sleep mode, speaker

                  EQ still alive.

                  

                  After resume from sleep mode, abnormal speaker EQ is running

 

Countermeasure:    User can update audio driver from liveupdate if Intel SST Audio driver is lower than 6.2.9200.251and 

                            Realtek I2S codec driver version is 6.2.9200.20802

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