Reminders when operating your Samsung Top-load Washing Machine

Last Update Date : Jan 12. 2018

1. Unplug a power cord during cleaning. There is a risk of electric shock and/or fire. Do not spray water directly onto the machine or do not wipe out the machine with benzene, thinner or alcohol.


**There are risks such as discoloration, deformity, damage, electrick shock and fire.




2. In case of spillage on the machine of foreign substance (e.g. detergent, dirt, food leftover), unplug the power cord and wipe off the foreign substance using a soft, slightly damp cloth.


**Machine may be discolored, deformed, damaged or rusted.




 3. If the machine is not used for a long time, unplug the machine in case of thunder and lightning.


**There are risks of electric shock and fire.




4. In case of a machine standing in water, go in the room afer water is completely drained.


**There is a risk of electric shock.








Not the solution you are looking for? Get in touch with us!

     Call our Customer Contact Center. Check the numbers here 

    • Chat with our customer service representative through this link.

    • Email us through this link.

    • You can also leave your contact details (name, phone number, & email) on our survey form below

        and we'll get in touch with you as soon as possible.

Thank you for your feedback!

Need help? Contact Us for Support.


Live Chat

24 hours a day/7 days a week
(Including Public Holidays)


We'll respond within 24 hours of your request.

Email to CEO

Contact the CEO's Office

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7)

#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM)

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us