Wi-Fi Connection Problem

Last Update Date : Jan 11. 2018

Your smart phone app shows that is is connected to the air conditioner but it doesn’t appear to be working

·         Hit the restart button on the application , or maybe you need to reconnect your handset with the wireless router

 

 

When selecting in-home function on the smart AC application, a whole host of appliances appear.

·         Select the number that matches your AC Device number.

 

 

The out-of-home function of the Smart AC application doesn’t work.

·         First of all , check if the Wi-Fi light on the module is on.

·         Check and make sure the internet connection is working properly

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]

1-800-8-726-7777 [Globe Toll Free]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us