After factory reset, some application icons are grey are not working. How can I use them?
Preloaded applications are needed to be re-installed after factory reset.
The grey icons means the applications are not installed yet.
When the device is connected to Wi-Fi, the applications will be downloaded automatically.
Or If you want to download via 3G/4G, please tap and drag the notification bar, tap and drag.
Thank you for your feedback!
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