After unlocking the screen Bixby Voice home is shown

Last Update Date : Jan 07. 2019

Samsung is aware of this symptom which may appear on some Galaxy Note9 devices. If you have been accidentally triggering the Bixby button on AOD (Always On Display) or lock screen, Bixby Voice home may be shown after you unlock the lock screen.


This issue has already been resolved with an application update. Please update Bixby Voice application ( or higher version) from app’s own update menu.


Follow the steps below:

1 Tap More Icon
More icon
2 Tap Settings
Tap Settings
3 Select About Bixby Voice
About Bixby voice
4 Tap Update
Tap Update

Samsung encourages users to keep software and apps updated to latest version, please check and update regularly. 

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