Applications icons are grey and applications are not working after factory reset.

Last Update Date : Mar 13. 2018

Some preloaded applications need to be re-installed after factory reset is performed. The grey icons mean the applications are not installed yet. 


Once the device is connected to Wi-Fi, the applications will be downloaded automatically.


If you want to download via 3G/4G data network, please tap the icons and download. 

grey application icon

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