How do I connect the Samsung Gear 360 (2017) to a mobile device?

Last Update Date : Jan 09. 2018

STEP1.

You can view videos or images taken with the Samsung Gear 360 on your mobile device or control the Samsung Gear 360 using your mobile device.

1 Installing the Samsung Gear 360 app

Firstly, to connect your Samsung Gear 360 and mobile device, install the Samsung Gear 360 app on the mobile device.   

Depending on your device, you can download the Samsung Gear 360 app from the following app stores:

• Samsung Android devices: Download the Samsung Gear 360(New) app from Galaxy Apps or Play Store

• iOSdevices : Download the Samsung Gear 360 app from App Store

2 Connecting to a mobile device via Bluetooth

Next, to control the Samsung Gear 360 from your mobile device, the Samsung Gear 360 must be paired with the mobile Device.

After the Samsung Gear 360 has paired with the mobile device, the Samsung Gear 360 will try to connect to the mobile device every time you turn on the Samsung Gear 360.

Note: Connection methods may vary depending on your mobile device and its software version.

To connect with an iOSdevice, connect the Gear 360 with the mobile device in the Wi-Fi network, launch the Samsung Gear 360 app, and then complete the connection.

 

< On side of Gear 360 >

 

Turn on the Samsung Gear 360.

How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP2.

Press and hold the Menu key to enter Bluetooth pairing mode.

How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP3.

When Connect to Android appears on the camera status screen, press the OK key.

 

For iOS devices, press the Menu key again, and when Connect to iOS appears on the camera status screen, press the OK key.

How do I connect the Samsung Gear 360 (2017) to a mobile device?
How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP4.

Launch Samsung Gear 360 on the mobile device. For iOS device, launch the Gear 360 app.

How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP5.

Tap CONNECT TO GEAR 360.

The mobile device will activate the Bluetooth feature and search the devices to pair with.

After confirming device name, tap device name what you want to connect.

 

How do I connect the Samsung Gear 360 (2017) to a mobile device?
How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP6.

Tap OK.

How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP7.

Read the Terms and Conditions on screen instructions and tick the check boxes.

If completed, then tap DONE.

How do I connect the Samsung Gear 360 (2017) to a mobile device?
How do I connect the Samsung Gear 360 (2017) to a mobile device?

STEP8.

When the devices are connected, the Samsung Gear 360 app’s main screen will be displayed on  the mobile device.

 

When your Samsung Gear 360 and mobile device are connected, the Bluetooth icon appears on the camera status screen.

How do I connect the Samsung Gear 360 (2017) to a mobile device?

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]

1-800-8-726-7777 [Globe Toll Free]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us