How do I increase the call volume on my Samsung Galaxy S5?

Last Update Date : Jan 10. 2018

Last updated: 29 April, 2014

 

When you are on an active call you can adjust the call volume with the dedicated volume keys on the side of your device. Touch Phone icon to increase the volume level. If the audio quality doesn't satisfy you can touch More options More Options Icon > Settings > Noise reduction to turn off the feature.

 

 

Personalise Call Sound

Touch Phone Phone icon > More options More Options Icon > Settings > Call > Personalise call sound and then choose Adapt Sound, Soft sound, Clear sound, or Off.

If you select Adapt Sound the device will guide you through customising an optimal call sound. Before starting we recommend you close all multimedia applications, move to a quiet environment and have a compatible set of earphones connected. The device will beep. Touch Yes if you hear the sound. If you cannot hear the sound touch No. Once finished touch Done to save your personalised call sound.

To turn on the personalised call sound, on an active call touch More options More Options Icon > Personalise call sound.

 

Note: please disable the Extra volume feature and disconnect any earphones prior to using the personalised call sound option. You can also access call settings from the Home screen. Touch Apps Apps Icon > Settings Settings Icon > Applications Call Settings Icon > Call.

Thank you for your feedback!

Need help? Contact Us for Support.

Online

Live Chat

24 hours a day/7 days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the CEO's Office

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7)

#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM)

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us