How do I troubleshoot applications in Safe Mode on my Samsung Galaxy S5?
Last updated: 17 April, 2014
You can boot up your device in Safe mode to troubleshoot whether added applications are causing problems, such as reboots, slowdowns, crashes, battery drainage or overheating.
Safe mode will load only basic system software and it will disable applications that may be resource-heavy at start-up.
If your device is working properly in Safe mode uninstall third-party applications or application updates that you suspect may be problematic using the Application manager. The apps and updates that are most likely causing your devices problems are the ones you downloaded right before the problem(s) on your device began. It's worth checking the reviews of apps in the stores you downloaded them from (Samsung Apps or Google Play).
Removing an application
- From the Home screen, touch Apps .
- Touch Settings .
- Touch Application manager .
- If necessary swipe to the Downloaded tab. Touch an application in the list.
- Touch Uninstall > Uninstall.
Note: applications preloaded on your device cannot be uninstalled but you can uninstall any updates you have applied for such apps by touching Uninstall updates > OK.
Need help? Contact Us for Support.
Call Support 24/7
#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]
1-800-8-726-7777 [Globe Toll Free]
(02) 422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.