Notice for counterfeit Samsung accessories

Last Update date : Sep 22. 2020

It has recently come to our attention that counterfeit Samsung accessories are being distributed. In light of this, we'd like to bring the following to your attention: 

 

If the product that you own is identified as counterfeit, you will not be able to use the services provided by Samsung Electronics and it will be difficult to receive compensation for damages caused by using a counterfeit product. As a result, please purchase with caution. 

 

It's highly likely that products purchased from unofficial online or offline retailers are counterfeit products. Therefore, we recommend that you make a purchase through your local Samsung Electronics Service Centre or the Samsung Electronics website. 

 

Please note the following examples of counterfeit products:

Chargers

 – The country of manufacture is not presented correctly (e.g. MADE INVIE TNANIC).

Adapter details

 – There is no address.

No address

 – Unnecessary text (e.g. AW) is added.

Unnecessary Text

– Wrong logo is printed (e.g. GALAXY).

Wrong Logo

 – There are no spaces between words (e.g. TRAVELADAPTER, 1.67Aor).

No spaces

Wireless chargers

  – An incorrect Samsung logo is used (e.g. SAMSUMG). 

incorrect Samsung Logo

 – The printed word SAMSUNG is tilted to the left.

 – A genuine cooling fan functions correctly during fast charging whereas a counterfeit cooling fan doesn't.

titlted logo
Cooling Fan

Earphones

– The AKG logo on the earphones is not printed smoothly.

– The R label is engraved and the L label is embossed on a genuine product whereas both the R and L labels are embossed on a counterfeit product.

– The holes in the earphones are blocked and the plug has no engraving.

Earphones

Wearable devices

 - The Icon X design is different (the way it looks, as well as the L and R positions) and the box doesn't have SAMSUNG on it.

Wearable Devices

Thank you for your feedback!

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