S8/S8+: Screen flicker and black lines appear when recording under light source.

Last Update Date : Jan 12. 2018

This is a normal phenomenon related to flicker of light source that occurs when the light source

taking the form of a flashing frequency of the fluorescent lamp to the camera. Flicker

phenomenon can mainly be generated at a shutter speed of 1/120 or more and it occurs in the

characteristics of the CMOS sensor. It is not a product defect.

 

1   

 

Especially, as frame rate of slow motion is 240 frame rate per second, you may feel flicker

phenomenon more certainty. This is normal operation which can happen on all camera with

CMOS sensor and it’s caused by CMOS sensor’s original specification.

Thank you for your feedback!

Need help? Contact Us for Support.

Online

Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]

1-800-8-726-7777 [Globe Toll Free]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us