The device stop charging after water icon appears on the notification panel?
There may be some remaining moisture that is not visible. Therefore, further drying may be required.
• For faster drying, try using cool wind and/or shake the device smoothly a few times whilst holding the speaker face down.
• If the icon notification appeards, make sure the device is dry thoroughly before using it. Place the device in a well-ventilated place.
Thank you for your feedback!
Need help? Contact Us for Support.
Call Support 24/7
#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]
1-800-8-726-7777 [Globe Toll Free]
(02) 422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.