What is Samsung Kies & its capabilities with mobile devices?

Last Update Date : Jul 18. 2019

Kies is used throughout the world to manage content on Samsung mobile devices. Kies is a complete end-to-end solution that allows you to manage, transfer, and enjoy content, including photos, videos, music, contacts, and calendar events between your compatible mobile device and a computer.

Function of Samsung Kies

Kies also allows you to synchronize your Microsoft® Outlook® content on your computer with a mobile device. A user who doesn't use Microsoft® Outlook® can use the built in Personal Information Management (PIM) software to create contacts, calendar events, and schedules.


Kies has strong device management capabilities while keeping things simple.


Feature of Samsung Kies

Keep your mobile up to date

When you connect your mobile device to Kies via a USB cable, you will be automatically notified of any updates to your device firmware that are available.


Introducing Kies for your Mac computer

Kies support for your Mac is also available to help you manage your data transfers.


System Requirement

OS - Windows Vista, Windows 7, Windows 8 and above

CPU - Intel Core 2 Duo 2.0GHz or above (recommended)

Minimum memory size (RAM) - 1GB (recommended)

Free hard drive space - At least 500MB (recommended)

Screen resolution - 1024 x 768 (32 bit or above)

Required software - .Net Framework 3.5 SP1 or above
Windows Media Player 10 or above 
DirectX 9.0C or above

* For Windows Mobile 6 devices, use ActiveSync 4.5(Windows XP)
or Windows Mobile Device Center 6.1(Windows Vista/7)
** Windows 8 includes Windows Media Player.

Note 1. 
Windows 8 N and Windows 8 KN editions require Microsoft's "Media Feature Pack" which 
includes Windows Media Player and its corresponding support software. 
"Media Feature Pack" is available from Microsoft homepage (www.microsoft.com)

Note 2: 
If using Kies with Windows 8 operating systems, 
please be advised that currently only Samsung Android OS and BADA OS based mobile devices are supported.


Thank you for your feedback!

Need help? Contact Us for Support.


Mobile Phones & Tablets
Available 24/7

Television, Audio & Digital Appliances
Monday-Sunday (including holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


Mobile Phones & Tablets Hotline:

Just Dial #GALAXY (#425299)
[Free call to all networks]

(02) 422-2177 [Standard Landline]

Available 24/7

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

Available from 8:00 AM to 8:00 PM

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us