When using Auto Call Recorder during calls, voice recording does not working properly.

Last Update Date : May 29. 2018

Based on Google’s security policy and local law, Samsung had blocked call recording through 3rd party ACR applications. So this operation is intended behavior. However some 3rd party application developers had found a detour to record each voice during calls and applied it to their apps.  Those applications have been working on previous Samsung devices whereas it was blocked on S9/S9+ device due to improved call recording solutions.

Note: In future if local law permits call recording, voice recording during calls will be possible via preloaded Phone > Call application in upcoming software update. For this, Samsung is reviewing each local law again and allowed countries will be categorized in the near future.  

Voice record

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