When using, the Samsung 360 (2017) becomes hot. What should I do?
When using the Gear 360 for an extended period, the Gear 360 and its battery may heat up. If the temperature rises above a certain level, the Gear 360 will stop recording and turn off automatically to prevent damage.
If the Gear 360 is turned off due to overheating, wait for it to cool down before resuming use.
Need help? Contact Us for Support.
Call Support 24/7
#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]
1-800-8-726-7777 [Globe Toll Free]
(02) 422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.