List of simple troubleshooting
to the chart below when this unit does not function properly. If the problem
you are experiencing is not listed below or if the instruction below does not
help, please find the contents in Troubleshooting Menu.
Still, If you do not solve the problem, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Customer Service Center.
Need help? Contact Us for Support.
Call Support 24/7
#GALAXY (just dial #425299)
[PLDT, Smart & Sun Toll Free]
1-800-8-726-7777 [Globe Toll Free]
(02) 422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.