How can I save the data from being lost using the Samsung/Google Account?
Step 1. Tap Cloud and accounts
Keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
On the Settings screen, tap Cloud and accounts.
Step 2. Tap Backup and restore
Not finding what you're looking for? We're here to help.
Find the nearest place where you can get your issue fixed.