[K Series] How to do a picture test on Samsung TV?
Step 1. Press the Home button
Start Picture Test is to determine if the problem is caused by the TV. The Start Picture Test
displays a high definition picture you can examine for flaws or faults. When the TV has trouble
with the picture, these steps may help resolve the problem.
Press the Home button on your Samsung Smart Control, to access the Home Screen.
Step 2. Select Settings.
Using the directional pad on your remote, navigate to and select Settings.
Step 3. Select Support.
Step 4. Select Self Diagnosis.
Step 5. Select Start Picture Test.
Step 6. Select OK to start Picture Test.
Step 7. Look at the screen for any problems
Step 8. Select Yes to continue with test, otherwise select No. To view the screen again, select Show Again
Step 9. Samsung Call Center
After a series of 3 Picture Tests, if there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.
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