The app does not connect to my new Wireless Audio 360, what can I do?

Last Update Date : Apr 09. 2018

*Below answers are subject to change by feature & UX upgrade.



There is a simple way you can check as following: please make sure that your Wi-Fi router is powered on and connect your smartphone or tablet to the Wi-Fi network.


Run the Samsung Multiroom app and enter 'Settings' of the App and select 'Add Speaker'.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Chat with Us

Live Chat support with a Samsung product expert.


We will respond to your queries soon.

Escalation to CEO Office

Write directly to the CEO office and you will get a response back soon


0800 - 72678Samsung

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Find the nearest place where you can get your issue fixed.

Contact Us