[TV SUHD KS Series] How to start the Sound test?

Last Update Date : May 10. 2018

Step 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.

Press the Home button on your Samsung Smart Control, to access the Home Screen.

Step 2. Using the directional pad on your remote, navigate to and select Settings.

Using the directional pad on your remote, navigate to and select Settings.

Step 3. Select Support.

Select Support.

Step 4. Select Self Diagnosis.

Select Self Diagnosis.

Step 5. Select Start Sound Test.

Select Start Sound Test.

Step 6. Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

Step 7. If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

 

 

 

If the TV plays the Start Sound Test melody without distortion, there may be a problem with
an external device or the broadcast signal's strength.

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.

E-mail

We will respond to your queries soon.

Escalation to CEO Office

Write directly to the CEO office and you will get a response back soon

Call

0800 - 72678Samsung

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Find the nearest place where you can get your issue fixed.

Contact Us