[Galaxy Note 8] Why it does not respond in some screen area when using the S-pen action?
Please check you attach cases or covers with magnetic material to a device.
If you attach a magnetic case or cover to the device, the device may not recognize the S Pen actions
and the S Pen is not working properly.
Also, if you use the S Pen at sharp angles on the screen, the device may not recognize the S Pen actions.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Online
Live Chat support with a Samsung product expert.
From 08:00AM – 10:00PM All week Days
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Call
From 08:00AM – 10:00PM All week Days
* For any printer related enquiries please visit the HP website .