[Galaxy S8/S8+]Is the device faulthy when a light leaks on the device window outline?

Last Update Date : Apr 09. 2018

Leak light phenomenon from window outline sides which happen on Galaxy S8/S8+ is the unique characteristics of devices that have flexible display window.
It usually appears when using at dark place and it’s not device faulty but normal phenomenon.

Flexible display has unique characteristics which light go spreading to around along the window due to
window panel’s
structureSame phenomenon may also appear on previous devices with similar concept of
curved display.

This phenomenon appears to not only white color model but also other colors.

But, since white color model reflects the more light than other colors, leak light phenomenon
is recognized more
strongly on white color model.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.

We will resume our service starting from the 27th of May.

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries

We will resume our service starting from the 27th of May.

Send us an Email

We'll respond your query quickly.

We will resume our service starting from the 27th of May.

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Wishing happy Eid to you,
We would like to inform you that we are not receiving your calls during Eid Al-Fitr holidays, and we will resume our service starting from the 27th of May.

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us