[Galaxy S8/S8+] Why is a 3rd party product not recognized when connected to micro USB?

Last Update Date : Apr 09. 2018

The Micro USB connector had been designed based on International Standard Specification
of USB Type-C and it is normal operation not to support OTG (On-The-Go) feature.
USB Type-C to Micro USB adapter does not support OTG connections such as memory sticks, external hard drives, keyboard or mouse.

 

The Micro USB connector is used for charging the battery and connecting to a computer.

 

 

 

6 

 

 

 

7 

 

 

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
From 8:00 am to 8:00 pm

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries
From 8:00 am to 8:00 pm

Send us an Email

We'll respond to your query quickly.
From 8:00 am to 8:00 pm

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Working Hours:
From 8:00 am to 8:00 pm

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us