Galaxy S9/S9+: Will Iris scan work with glasses, contact lenses, or recent eye operation?

Last Update Date : May 08. 2018

When you are wearing glasses with a strong prescription glasses, sunglasses, color contact lenses,or circular contact lenses, the device may not recognize your irises. If you are wearing those lenses, remove them before registering your irises.

 

And, when wearing glasses, the light reflected from glass surface can interfere the sensor, leading to failure in recognition in some cases. If it is the case, taking glasses off or adjusting the angle of sight is recommended to get it done.

 
 
If you have undergone laser-assisted vision correction surgery, such as LASIK or LASEK, the refraction of light to your eyes will change because of the change in your cornea, and the device will not recognize your irises. 

 

Unlock the device using the pattern, PIN, or password you set when registering the irises, and then re-register your irises again before using the iris recognition feature.

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
From 08:00AM – 10:00PM All week Days

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Call

800 24 7 4357Inside Saudia Arabia

From 08:00AM – 10:00PM All week Days

+966 800 24 7 4357Outside Saudia Arabia

* For any printer related enquiries please visit the HP website .

Face-to-face support

Contact Us