[Gear S5] Why the pedometer data is not transferred from my gear watch to the device?

Last Update Date : May 17. 2018

Your Galaxy S5 is not faulty.


The S Health app of the Galaxy S5 is primarily setup to display

pedometer data of the S5 device.


If you would like to display pedometer value of Gear 2 or Gear Fit

connected, please change the “target” device to view data from.


1. Tap on “S Health” in Apps.

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2 . Tap the Pedometer.

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3. Tap on the “additional options” icon.

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4. Tap “Phone data to view”.

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※Please note:

If the Phone data to view option is not present, use the Galaxy Essentials

Widget on the home screen, and install the latest version of S Health app

and the supporting app “Health Service”.

 

6 7 

 


5. Select which accessory’s step count data to view

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If you complete the change of the device for Phone data to view, the pedometer

data displayed in the S Health app on the Galaxy S5 will display the data according

to your choice.

 

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※Please note:


If you have any difficulty in trying to install the latest version of S Health app

and the supporting app “Health Service” please also check for any SW updates

for your Device either using the Kies SW tool -

(available for download from www.samsung.com)

– or

2. by connecting your device to Wi-Fi and using the Software update feature in the “About device” settings area of your device the Update device  

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Thank you for your feedback!

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