[Gear S3] What to do if connection between mobile phone is not established?

Last Update Date : Apr 09. 2018

Please check the following:

Ensure that the Bluetooth feature on both devices is activated.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Samsung Gear app is installed on the mobile device.

• Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range

(10 m). The distance may vary depending on the environment the devices are used in.

• Restart both devices and launch the Samsung Gear app on the mobile device again.

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