How do I backup contacts from my old Samsung smartphone to my PC?

Last Update Date : Apr 09. 2018

Contacts transfer between a old device and new device is supported by the “Back up" feature in Kies tool.

 

In following case of examples , it’s good to use Backup & Restore function.

        - When you buy the new handset, To backup old data from old device to new device.

        - When you upgrade the latest SW version , To backup old data from past version.

        - When you do Factory Reset , To backup the existing data.

 

Please follow the next slides for the steps to transfer your  Contacts using the Kies program running on a PC.From www.samsung.com/supportyou can download the Kies tool.

  

If you cannot establish a connection, click the Troubleshooting connection error button to diagnose the error before connecting again.(For a more detail things ,refer the existing Kies tool FAQ guide)

 

 

 

 

* When you run the Kies tool,  Check the your version of Kies tool above all.

Through ‘Check for updates’ menu , Update to the latest version of Kies tool. 

 

 

 

 

Backup all of contacts from old device to PC at a time

 

   1. Run the Kies program on your PC.

   2. Connect the old handset to Kies via a USB cable, and Select the device in the ‘Connected Devices’

   3. Select “Backup / Restore" menu in Kies.

   4. Select “Backup

   5. Check the Contacts item or backup data 

   6. Select “Backup” button.

 

 

  

 

  

 

 

 

 

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
Sun ~Thu 09:00AM to 06:00PM

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Call

800 24 7 4357Inside Saudia Arabia

From 08:00AM – 10:00PM All week Days

+966 800 24 7 4357Outside Saudia Arabia

* For any printer related enquiries please visit the HP website .

Face-to-face support

Contact Us