When GT-S5230 or GT-S3650 lock up or display error message, What should I do?

Last Update Date : Apr 09. 2018

[Overview]

If a user operates mobile phone device for a long time without turning the power off, lock up or display error may occur.

Your mobile phone device needs to reset memory for proper operation. The user need to power off manually as the device does not reset memory automatically.

 

[Cause]

S/W error

 

[Solution]

When GT-S5230 or GT-S3650 lock up or display error message, follow the steps below;

 

    1.  Turn your device off and turn it back on again by pressing End key.  

      Or

    2.  If the device does not turn off by pressing the End key, detach the battery from the phone.

    3.  Press End key to turn the power on

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.

We will resume our service starting from the 27th of May.

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries

We will resume our service starting from the 27th of May.

Send us an Email

We'll respond your query quickly.

We will resume our service starting from the 27th of May.

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Wishing happy Eid to you,
We would like to inform you that we are not receiving your calls during Eid Al-Fitr holidays, and we will resume our service starting from the 27th of May.

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us