Is Remote Management for TV a safe service by Samsung?

Last Update Date : Apr 09. 2018

Yes, the remote management system uses a secure connection between your TV and our server. All information is stored on Samsungs servers and no third party company has access to this information. No unwanted information can be sent to your TV or any malicious programs.

 

 

Moreover, The Remote Management system only allows Samsung to connect to your TV for a session and once the connection is terminated Samsung cannot reconnect without a new session being initiated by you. Powering off the TV will also terminate any session immediately. Thus, user needs not to worry of having the technical support on accessing the TV anytime as it is not possible.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
From 8:00 am to 8:00 pm

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries
From 8:00 am to 8:00 pm

Send us an Email

We'll respond to your query quickly.
From 8:00 am to 8:00 pm

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Working Hours:
From 8:00 am to 8:00 pm

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us