[TV SUHD KS Series] How to start Smart Hub Connection Test?

Last Update Date : May 10. 2018

Step 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.

The Smart Hub Connection Test diagnoses the problem by checking the Internet
connection, your ISP, the Samsung server, and the Apps service.

 

 

 

Press the Home button on your Samsung Smart Control, to access the Home Screen.

Step 2. Using the directional pad on your remote, navigate to and select Settings.

Using the directional pad on your remote, navigate to and select Settings.

Step 3. Select Support.

Select Support.

Step 4. Select Self Diagnosis.

Select Self Diagnosis.

Step 5. Select Start Smart Hub Connection Test.

Select Start Smart Hub Connection Test.

Step 6. Please wait while your Smart Hub Connection Test is being verified.

Please wait while your Smart Hub Connection Test is being verified.

Step 7. Once your Smart Hub Connection Test completed successfully, select Close, to go back to the main menu.

Once your Smart Hub Connection Test completed successfully, select Close, to go back to the main menu.

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With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

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