[TV SUHD KS Series] How to start the Sound test?

Last Update Date : May 10. 2018

Step 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.

Press the Home button on your Samsung Smart Control, to access the Home Screen.

Step 2. Using the directional pad on your remote, navigate to and select Settings.

Using the directional pad on your remote, navigate to and select Settings.

Step 3. Select Support.

Select Support.

Step 4. Select Self Diagnosis.

Select Self Diagnosis.

Step 5. Select Start Sound Test.

Select Start Sound Test.

Step 6. Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

Step 7. If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

 

 

 

If the TV plays the Start Sound Test melody without distortion, there may be a problem with
an external device or the broadcast signal's strength.

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With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

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