[TV SUHD KS Series] How to start the Sound test?
Step 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.
Step 2. Using the directional pad on your remote, navigate to and select Settings.
Step 3. Select Support.
Step 4. Select Self Diagnosis.
Step 5. Select Start Sound Test.
Step 6. Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.
Step 7. If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.
If the TV plays the Start Sound Test melody without distortion, there may be a problem with
an external device or the broadcast signal's strength.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Online
Live Chat support with a Samsung product expert.
From 8:00 am to 8:00 pm
Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries
From 8:00 am to 8:00 pm
We'll respond to your query quickly.
From 8:00 am to 8:00 pm
Contact the dedicated CEO's Office.
Call
8002474357
Working Hours:
From 8:00 am to 8:00 pm
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.
We apologize for any inconvenience this may cause.
* For any printer related enquiries please visit the HP website .
Face-to-face support
The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.
We apologize for any inconvenience this may cause.