In order to enhance productivity, Ben has implemented the use of various different business apps, such as Microsoft Teams¹, Google Docs, Google Slides, Zoom, and more. However, Ben is constantly worrying about app updates and bug fixes.

With a Galaxy business device, powered by Android OS, Ben and his coworkers will have access to over 2.5 million apps in the Google Play Store² — guaranteeing quick and frequent updates across all business devices. In addition, apps that run on the Android OS receive quick and more frequent updates and bug fixes, ensuring that work is not disrupted.' As the number of business apps continues to grow, Ben has the opportunity to explore and find better apps that could elevate business processes to further improve productivity. This is made possible by the openness and inclusiveness of Android OS, which possesses the world’s largest market share at 71%³, giving Ben access to business apps that amplify business productivity and growth.

Given Ben’s busy schedule, he often relies on his phone to keep track of his appointments, attend virtual meetings, share documents, and set up reminders. However, he often struggles to separate his work life from his personal life as his personal device is also used for business purposes.

Most companies either enforce the Bring Your Own Device (BYOD) or Corporate-owned, Personally Enabled (COPE) policies. The BYOD policy allows workers to use their personal devices for work-related matters, while the COPE policy provides employees with devices that can be personalised but must be used for work purposes.

Hybrid workers in companies that practise the BYOD policy can set up work profiles on their Galaxy phones, preventing their work data from becoming intertwined with their personal data. Additionally, the latest version of Android OS also allows users to configure which apps to open with a work profile and which ones to open with a personal profile. With the use of a work profile, Ben is able to separate his work life from his personal life⁴ and enjoy serene evenings after work by muting his work notifications — making him feel valued as an employee. In return, organisations that prioritise a healthy work-life balance have higher employee retention, solving a key problem for most businesses. 

As a business operations manager, it is Ben’s job to propose business devices for employees under the COPE policy. These devices must be both powerful and secure enough to store private company information without risking a data breach. The lack of security features that some phones offer is Ben’s biggest concern as hackers could gain access to private and confidential data that is stored on his teams' devices.

To combat this, Ben opted to invest in verified and secure business devices, such as the Samsung Galaxy A series and Samsung Galaxy S series, that fall under the Android Enterprise Recommended (AER) programme. He trusts that these devices are equipped to handle the task as AER business devices meet all the necessary enterprise-grade requirements for performance, consistency, and security updates as established by Google.⁵ In addition to that, AER business devices have the Android Enterprise Security system built in. This security system keeps business devices safe by deploying timely security patches and major security updates. In terms of app security, Google Play Protect initiates extensive scans to identify malicious code before an app is verified by Google and released into the Google Play Store.⁶

To further ramp up security, all Samsung devices are protected by Samsung Knox which is an additional layer of security, designed to protect both the hardware and software components of Samsung’s business devices. Samsung Knox is designed to protect your device from the moment you unbox and turn it on, safeguarding key information such as your passwords, biometrics, payment information, and personal and work-related data. Through these top-tier security systems, business devices under the AER programme are protected at all times.

Another key aspect of Ben’s job as a business operations manager is to find devices that match the needs of different team members from various departments. However, the challenge that comes with this is catering to the specific needs of each team member as everyone requires a different set of features and functions. For instance, a graphic designer might need a business device with a high-quality camera for photography, while an accountant might need one that can run two apps simultaneously.

Fortunately for Ben, all of Samsung’s business devices run on Android OS — an open-source platform — giving Ben a wide range of business devices to choose from. Take for example, Ben’s manager who needs a phone with higher specifications that can only be found on Samsung Galaxy S22 Ultra, while a more affordable device, such as the Samsung Galaxy A series, is sufficient for other teams. Despite each device having different price points, all Galaxy devices are equipped with Samsung Knox. Samsung Knox ensures that company data is safeguarded at all times, allowing for safer fleet management. 

Regardless of which Galaxy device Ben chooses for each team member, he can rest assured knowing that all devices run on the same OS, paving the way for easier collaboration among teams. 

Samsung works tirelessly to ensure our devices are able to lift some of the burdens our users face. With our AER business devices, users have access to outstanding features that enhance productivity and enable multitasking with better security. With these devices, hybrid workers — like Ben — can go about their daily lives without worrying about trivial matters, such as remembering appointments, attending virtual meetings, or protecting company data. 

Invest in our line of AER devices today!