Terms and conditions
• Each customer is only entitled to 1 eVoucher per applicable Samsung Galaxy Z Flip device purchased on Samsung Online Store, subject to stock availability. Customers will be provided with the same number of eVoucher(s) as the number of applicable Samsung Galaxy Z Flip devices purchased. If proof of purchase clearly shows that multiple applicable Samsung Galaxy Z Flip devices were purchased, each complimentary monogramming service provided by The General Co must be redeemed using a separate eVoucher promo code. This eVoucher only allows customers to redeem the service specified herein.
• This promotion is only valid for customers who purchase the Samsung Galaxy Z Flip (which comes with a Leather Cover) during the applicable promotion period from 10 June 2020 to 28 June 2020 from Samsung Online Store, and is not valid with other discounts or promotions.
• The complimentary monogramming service by The General Co may only be redeemed by completing the redemption process as specified in the Redemption Details during the Redemption Period from 10 June 2020 to 31 August 2020 (Redemption Period). No extension of Redemption Period will be allowed.
• Additional charges may apply for re-collection or re-delivery should customer be absent during stipulated booking timings.
• Retailers, dealers and promoters are under no circumstances allowed to make redemption on behalf of customers.
• This eVoucher may not be sold or assigned to another party. Any attempt to do so will automatically render this eVoucher null and void.
• Samsung and/or The General Co reserve(s) the right to reject redemption for customers whose details do not match the proof of purchase documents, where the redemption process as specified in the Redemption Details is not completed, if Samsung suspects the eVoucher or promo code to be false or tampered with in any way, or otherwise if Samsung believes in its sole discretion that the redemption is not in accordance with these Terms and Conditions.
• Samsung reserves the right to replace the monogramming service by The General Co with an item of a similar or other value. The monogramming service by The General Co is not exchangeable for cash or kind.
• Any unutilised promo code will be forfeited and shall not be refundable.This eVoucher may not be sold or assigned to another party. Any attempt to so will automatically render eVoucher null and void in accordance with these Terms and Conditions.
• This eVoucher is applicable to end-customers only; not trade, corporate or bulk purchases. Please note that all customisation services by The General Co are completely voluntary and non-compulsory.
• All customisation services rendered by The General Co are considered final upon receipt of confirmation e-mail from The General Co.
• Change of mind after any customisation service by The General Co is commenced will strictly not be permitted due to the irreversible nature of the process.
• The Leather Cover is non-exchangeable once customisation services have been performed by The General Co.
• Due to the handmade nature of such customisations by The General Co, there will be slight variations (within a tolerable range) in alignment and finishes between units.
• All considerations and risks before customisation by The General Co is performed will be shared with the customer beforehand.
• By engaging The General Co’s services, the customer understands and accepts the potential risks involved in such alterations and will not hold Samsung and/or The General Co accountable for any unforeseen circumstances. However, in the event of product damage caused specifically by The General Co in the rendering of its services, The General Co will bear the cost repair or replacement.
• Samsung reserves the right to amend these Terms and Conditions at any time without prior notice and without assigning any reason.
• All information is accurate as at time of publishing or posting online.
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